Pre-sale service 

Zhenfei Machinery provides customers with the most cutting-edge market dynamics and information on the front line, helping them better understand the development trends of the industry and striving to promote their better development and the formulation of enterprise strategies. In addition, Zhenfei Machinery will, based on different customer needs and actual situations, offer suitable product solutions to meet their differentiated demands. 

After-sales service 

Zhenfei Machinery has its own national sales, training and service teams, providing comprehensive product skills and usage training for customers, ensuring that they can directly use the products after purchase. The one-to-one (regional) sales model solves the problem that customers can find the right person immediately when the product needs repair, and professional maintenance personnel can reach the customer's location within 24 hours, saving the most precious time for customers. To ensure the normal use of the products, Zhenfei Machinery conducts regular return visits and maintenance services twice a year, eliminating potential hazards and creating more value for customers. 

Professional installation training 

Regular biannual maintenance and inspection visits. 

After-sales repair - 24-hour response and arrival 

Service support 

We offer services including equipment consultation, configuration solutions, factory layout, equipment training, and information requests. Our nationwide service network proactively provides customers with product quality tracking, customer quality feedback, and other related issues. We act promptly on customers' urgent needs and anticipate their requirements.

Technical training

Technical training is an important part for users to understand and master the product. We provide periodic product training to help users understand the advantages, performance, operation, and common problems encountered during use. Our technical personnel can communicate one-on-one with users to quickly and accurately solve problems.

Accessories maintenance

Our comprehensive service operation system and professional service management team can provide users with pure spare parts, ensuring the inventory, updating, shipping, supply and other matters of commonly used parts. We can also provide users with timely, professional, meticulous and standardized maintenance services to ensure their interests.